Zurich

How to solve a problem like TPD?

Zurich introduces new assessment criteria as part of an innovative rethink of misunderstood cover.

An insurance purchase generally entails an expectation that when the ‘wheels fall off,’ financial loss is compensated by an equivalent claim payment.

Historically some total and permanent disability (TPD) contracts, have fallen short of this expectation as claimants are required to be injured to the extent they’re deemed unlikely to ever work again. This severity benchmark and occupational claim hurdle have contributed to recent media coverage around TPD claim denial rates and the frequently held misconception that you virtually have to be permanently hospitalised to claim against TPD. with such disconnect between financial loss and claim outcome, it is easy to see why some observers have questioned the value of TPD.

Contrary to the idea TPD claims are ‘pigs might fly’ type events, or life insurers might force a librarian to work as a truck driver, Australian life insurers pay hundreds of millions of dollars in TPD claims each year. In reality, we know TPD can be a vitally important part of the protection strategy and the financial assistance it provides changes lives, but with that said, it’s important to acknowledge that not all TPD contracts are created equal.

As part of its recent risk product overhaul, Zurich has re-engineered its TPD offering by adding a number of additional – non-occupation based  – assessment criteria to flagship Wealth Protection product.

Zurich’s medically based claims alternative that alleviates reliance on a client’s future ability to work is known as extended activities of daily living (Extended ADLs). To further improve the confidence around the TPD conversation and better align claim outcomes with client expectations, a partial and progressive payment system is also available through Zurich’s platinum TPD feature.

Extended ADLs – moving beyond the self-care definition

It’s critical to acknowledge that whilst most traditional TPD products include a form of ADL cover, Zurich’s approach is distinctly different.

The extended ADL framework captures a much broader range of assessment criteria’s and qualifying benchmark at claim time are considerably more lenient. For example, whilst traditionally ADLs centre around the claimant’s ability to self-care, Zurich’s approach expands the qualifying criteria to include an individual’s functional status across the following six categories:

  1. Self-care
  2. Communication
  3. Physical activity
  4. Sensory function
  5. Hand functions
  6. Advance functions.

So let’s look at the practical application and the benefits the extended ADL framework con deliver clients.

 

[via FINANCIAL STANDARD]

Value of advice still unclear: IOOF

Value of advice still unclear: IOOF

Australians are still dissuaded by the cost of seeking financial advice, despite those that receive financial advice being 21% more likely to have greater peace of mind.
IOOF believes the benefits of advice must outweigh the cost in order for clients to value it with not everyone needing it to produce tangible financial benefits.
“Simply put, clients value advice provided it meets a particular need. . . For some, value comes from those intangible benefits, such as sleeping better at night, while for others value lies in the more tangible benefits, such as tax minimisation, above average returns or low fees,” IOOF group general manager, wealth management Renato Mota said.
Mota believes financial planners need to demonstrate their value more when it comes to fee discussions and allow clients to determine what constitutes ‘value’.
“rather than leading with the vague and intangible term ‘value, when the vague and intangible term ‘value’ when discussing fees, it will be more useful to provide the full list of services you offer and clearly show why your fees are a fair reflection of those services,” Mota said.
“If you include intangible benefits of advice, such as counseling against destructive client behavior, as part of your conversation with clients, it’s important to be specific on how this is a service which adds value to their portfolio.”
Mota reinforced the undeniable appeal of low fees too, saying it’s inevitable that some clients will view cost as the yardstick of value and there are simple ways to reduce fees.
IOOF encourages planner to consider improved passive investments delivering returns above traditional benchmark indices at a lower cost. It also highlights fee aggregation as a great way for clients to limit the number of administration fees paid.
“As investors become more cautious about their spending, having a clear link between fees charged and the service which provides value will become more important. For some clients finding a way to offer lower fees will be crucial, but it should be remembered – cheaper financial advice doesn’t make it better, it’s just cheaper.” Mota said.

[via FINANCIAL STANDARD]

Super funds return 2.9%

Super funds return 2.9%

Superannuation funds have returned an average of 2.9% for the 12 months to 30th June as measured by the SelectingSuper workplace default option MySuper Index, propped up by property and fixed income.

The SelectingSuper workplace default option MySuper Index showed a negative 0.9% monthly return in June.

However, combined with the positive return in the period March to May, the rolling 12-month performance for the 2015-16 financial year was a positive 2.9%.

The monthly fall in superannuation performance in June was driven by a fall in both Australian and international equities. The negative return for super funds in the latest month comes at the end of a period of relatively volatile returns in the first six months of the 2016 calendar year.

The positive 2.9% performance for funds in the 2015-16 financial year, although lower than prior years, was nearly 2% above inflation for the period.

The performance over multi-year time periods benefits from the positive impact of high returns in the years 2013-15. Reflecting this, three-year rolling MySuper returns are 8.3%pa and five-year returns are 8.1%pa. The longer term 10-year return is a more modest 5.2%pa although this period incorporates the full effect of the GFC and is overlaid by a lower inflation environment.

On an annual basis, Australian equities, often the largest asset class in many balanced funds, positively contributed a 0.6% return as the market has progressively drifted down since early 2015. The contribution of international equities has been a positive 0.4%, although this impact has been muted by many funds through hedging inbuilt within their portfolios.

Property has continued to provide a significant positive impact on fund investment outcomes with the listed property sector having a positive 24.5% return in the 12-months to end June. To further highlight the positive impact buffering that property has had on superannuation returns, the three-year average return to June 2016 from listed property is 18.5%.

Over the year ended June 2016, the fixed interest index return was a strong 7%, although, on average, fixed income portfolios within superannuation funds underperformed this index. Meanwhile, cash returned a modest 2.3% over the same period.

In net terms, this means funds with relatively high exposure to Australian equities and international equities underperformed in the 12 months to end April. Similarly funds with relatively larger holdings in property and potentially fixed interest outperformed in the period.

Regarding the market segments, the gap between not-for-profit (NFP) funds and retail funds within the Workplace sector continues. The 12-month return gap is now 120 basis points in favour of NFP funds. The long-term five-year segment gap is 30 basis points in favour of NFP funds.

[via the Financial Standard]

How super investment option fees vary

How super investment option fees vary

Superannuation members who have selected an investment option other than their fund’s balanced option may be paying more in fees than they realise, according to research by Rainmaker.

The Researcher said investment management fees generally account for around half of the total fees paid by members.

However this is based on the average member who remains in the default investment option (around 40%) there is a range of members who elect to choose their own option, and for these members, the investment management fees vary significantly.

A review of the option specific fees across 30,000 individual investment option within Rainmaker superannuation database shows fees varied significantly by asset sector and by type of fund. the analysis also shows the fees for selected options were significantly higher than the fees for the default investment options within workplace funds.

The average investment management fee for workplace super is currently at 0.62%. However, once you step out of the MySuper default options, the comparative investment fee increases meaningfully.

The average fee for a diversified option is 0.84%, over 20 bps above the fee for the workplace default option.

Growth diversified options carry a slightly higher average of 0.87%.

The price of diversified options for retail superannuation funds is on average around 25 bps above diversified options for not-for-profit superannuation funds.

The range of investment fees is wider in respect to asset specific options. While cash and fixed interest options are, on average, below 0.5%, the average fees for equity options are 1.1%. Above these, options for alternative and hedged assets average 1.2% and 1.9% respectively.

[via FINANCIAL STANDARD]

Shorten attacks government

Shorten attacks government’s retro super changes

Federal Opposition Leader Bill Shorten used his budget reply speech to label the government’s superannuation changes as “retrospective” and reaffirm labor’s election policy on the $2 trillion industry.

The government announced a $500,000 lifetime cap will be applied to after-tax concessions on superannuation as part of the wider agenda to slow retirement savings being purely wealth accumulation for higher income Australians. The measure will include contributions backdated to 2007.

Shorten called out this retrospective view, yet also used his budget reply to accuse the government of pinching Labors superannuation ideas.

“Labor will gladly support our own clear and costed policy to close the unsustainably generous superannuation loopholes at the very top end. We welcome the fact that, three years after they voted to abolish Labor’s low-income superannuation contribution the Liberals have decided to keep it and simply rename it,” Shorten said.

He added the government was dangerously undermining super by claiming 4% of Australians in the super system will be affected by a budget change. He also took a shot at the government’s proposal to remove regulations that restrict people between 65 and 75 from making contributions to their superannuation.

“Labor will never apologise for standing up for Australians who go to work every day and want to come home safe, who rely on penalty rates to make ends meet, who do not want to be forced to work until they are 70,” Shorten said.

Shorten further announced a range of measures that would see $71 billion of “additional budget improvements over the decade.”

Labor still proposes a 25% tax cut for small businesses with a turnover of less than $2 million a year and delivering 50% renewable energy by 2030. It also backs its plans to “turbocharge” Infrastructure Australia with a new $10 billion funding facility, ” a concrete bank to get investment from the private sector, particularly big super funds, flowing into projects.” Labor says their infrastructure projects would add 26,000 jobs.

Labor is not supportive of budget measures that give the richest 3% of Australians another tax cut and reducing the marginal tax rate for individuals who earn more than $180,000 a year.

[via FINANCIAL STANDARD]

budget changes

Advisers not impressed with budget changes

More than 50% of advisers believe that the federal budget will have a negative impact on their clients but agree that it will drive and increase in the need for advice, according to a survey from Midwinter.

The survey garnered responses from 103 Australian advice practitioners to develop an understanding of the planning industry’s initial responses to this year’s budget and how they believe their clients will be affected.

The majority 87.3% of respondents, said that they felt negative towards the proposed lifetime cap for no-concessional contributions of 500,000 and a further 86.4% said they felt negative toward the proposed lowering of the concessional contributions cap to $25,000. the removal of the TTR pension tax exemption was also unpopular; with a 73.5% of respondents saying it will negatively impact their clients.

Advisers did concede that the increased complexity of the superannuation system may drive more demand for advice, with 51% of respondents believing there will be an increase in people seeking advice. The introduction of the catch-up concessional contributions over a five-year period also gained support from advisers with 76.5% of respondents regarding it as a positive change from a planning perspective.

The survey revealed super splitting with a spouse, insurance bonds and spouse rebates as the top three strategies advisers will look to use to combat the proposed changes to superannuation, citing the 1.6 million cap as a major driver to implementing lesser used strategies.

[via Financial Standard]

Sunsuper

Sunsuper overhauls TPD cover

Sunsuper has overhauled it’s total and permanent disability (TPD) insurance cover in a move that will see an average premium reduction of 15% for more than 90% of its one million members.

The new product, TPD Assist, will remove waiting periods for a majority of claims as well as a replace lump sum payments with annual support payments. It is part of a wider initiative to encourage members to return to work where possible.

A study of Sunsuper members who had previously been paid a TPD claim found that 36% had returned to work or were actively seeking employment. It highlights that ‘permanent’ is not necessarily forever and many members want to return to work, Sunsuper said.

Sunsuper’s head of product Wanda Britton said TPD Assist focuses on being there for members when they need it most, both financially and emotionally.

Britton added the new tailored product “means that most of our members will see an average reduction of 15% in their combined annual death and TPD Assist premiums.”

This will work by reducing current TPD rates by about 30% and partially offset by an approximate 15% increase in death rates. The increase death rates are from a spike in death claims at the fund and across the entire industry during 2015. If Sunsuper didn’t introduce TPD Assist, combined premiums were likely to increase.

Britton said, as an example, for a member who suffers a back injury, they or their employer can contact Sunsuper on diagnosis to immediately begin the claim process. the member is then referred to a Vocational Rehabilitation Specialist who will work with them, their employer and their treating doctor to support them with a tailored program.

“Once the member is assessed as meeting the definition of being totally and permanently disabled, they will receive their cover in six equal annual support payments over five years – unless they’re able to return to work earlier at which time the payments would have stopped,” Britton  Said.

The new product will launch on the 1st of July, 2016, and was developed based on 18 months of research in consultation with more than 1000 Sunsuper members.

[via FINANCIAL STANDARD]

Retirement lifestyle concerns

Australians pessimistic about retirement lifestyle

The majority of Australians aged 45 and up (53.1%) believe that they will not have an adequate super balance or income to maintain their desired lifestyle in retirement, according to new research from CoreData.

CoreData’s 2016 Post Retirement Report found that pre-retirees expect to need an average of $1,224 a week (up $100 from 2015 and $209 from 2014) and a super balance of $804,559 to maintain their desired lifestyle.

In a bid to manage the risk they will outlive their savings and combat rising costs of living, 81.2% of pre-retirees plan to keep working in some capacity upon retiring.

The report found that awareness and understanding of the retirement solutions available were low among pre-retirees, with only 31.9% stating they have a good understanding of what an annuity can offer and only 27.3% claimed they were likely to purchase one in retirement.

Kristen Turnbull, head of WA at CoreData, said that the average superannuation balances at retirement of $292,500 for men and $138,150 for women fall well short of the $8000,000 balance the average pre-retiree expects they’ll need.

The reality is that retirees are either going to have to drastically alter their expectations for retirement or start making some serious financial and lifestyle sacrifices now if they have any hope of reaching their financial goals in retirement

Digital engagement emerged as a key way superannuation funds can educate over 45s on their retirement options, with 54.8% of pre and post-retirees stating they would like their main fund to make information available on the funds’ website.

[via Financial Standard]

Retirement

More Australians intend to retire later

The proportion of Australians intending to retire beyond age 65 is increasing rapidly.

According to a research note just released by the Australian Bureau of Statistics (ABS), a survey conducted in 2015 showed 71% of people said they intended to retire at the age of 65 years over, up from 66% in the previous corresponding survey conducted in 2013 which in turn was up from 48% in 2005.

The proportion of people who intend working up to age 70 is up four-fold.

“The survey found that 23% of people aged 45 years and over are intending to retire at the age of 70 years or over compared with only 8% in 2004-05” said Jennifer Humphrys from the ABS.

The average intended retirement age is 65 years; 66 years for men and 65 years for women notes the ABS.

The majority of Australians intend to retire between 65-69 years, but the results show that now over a quarter of males 45 years and over plan to work past 70 years.

The survey commenced a few months after the government last year announced changes to the current qualification age for the Age Pension, said the ABS.

For those in the labour force who intended to retire, the most common factors influencing their decision were ‘financial security’ (40% for men and 35% for women) and ‘personal  health or physical abilities’ (23% for both men and women).

In encouraging news for the superannuation sector, just over half (53%) reported their main expected source of personal income at retirement as ‘superannuation/annuity/allocated pension’.

“While 47% of people aged 45 years and over who had retired reported a ‘government pension or allowance’ as their main source of income at retirement, only 27% of people aged 45 years and over who were intending to retire indicated that this would be their main expected source of income at retirement”

The survey also highlighted the importance of partner’s income as one of the main expected source of funds for meeting living costs at retirement.

[via the Financial Standard]

ING Direct FPA

ING DIRECT inks deal with FPA

ING DIRECT has signed a referral deal with one of Australia’s top financial planning associations that will benefit customers of its Living Super product.

Professional practices which are certified by the Financial Planning Association (FPA) will provide comprehensive financial advice to ING DIRECT Living Super members who ask for it, under a nine month pilot that starts next month.

“We see professional, independent, face-to-face financial advice as increasingly important to our customers in preparing for retirement,” ING DIRECT national partnership manager of residential and wealth, Tim Hewson said.

“In recent years we’ve seen an uptick in super consolidation and switching and increased demand for transparency and control. Australians want to get ahead with their super, which aligns with our proposition about helping our customers to get ahead through value, fairness and transparency.”

FPA chief executive Mark Rantall said that the partnership has been modeled on the one that the association recently signed with Cbus.

“It will help the FPA open more pathways to connect Australians to quality financial advice,” Rantall said.

The deal “strengthens our ties with the superannuation sector and brings us one step closer to achieving the FPA’s vision that through our members, we stand with Australians for a better financial future.”

The first FPA adviser consultation will be at no cost for Living Super customers and only a limited number of places for FPA Professional Practices will be available in the pilot stage.

Initial participation in the pilot referral program will be limited, based on geographic requirements.

via [Financial Standard]